Data Rights Request Instructions

Current operator:

Retractability Bicycles LLC

Principal location:

Glendale, Arizona, United States

Contact:

support@splittai.app

Effective date:

October 22, 2026

Last updated:

October 22, 2026

You may contact Splitt to request access, correction, deletion, or other privacy rights that apply to you.

How to submit a request

Email support@splittai.app with the subject line:

Splitt Privacy Request — [Access / Correction / Deletion / Other]

Include:

• the email address associated with your Splitt account;
• your name;
• the type of request;
• enough detail for us to understand the request;
• the company or organization involved, if relevant.

Do not send your password, authentication token, or unnecessary sensitive information.

Identity verification

We may need to verify your identity and authority before completing a request.

Verification may include:

• responding from the account email;
• signing in to the account;
• confirming recent account information;
• providing proof that you are authorized to act for another person or company.

We will not ask you to send your password.

Available request types

Access

You may request information about the personal information Splitt maintains about you, subject to applicable law, security, and the rights of other users and companies.

Splitt does not currently provide a self-service data-export tool.

Correction

You may request correction of inaccurate personal information. Business records may be controlled by the company workspace and may require an authorized workspace member to make or approve changes.

Deletion

You may request account deletion through support@splittai.app. No public self-service deletion flow currently exists. Use “Splitt Privacy Request — Deletion” or “Splitt Privacy Request — Account Closure.” Identity and authority may be verified; company and shared-workspace data may require additional authorization.

Our operational target is to delete or de-identify eligible active-service content within seven days after a verified request. This does not guarantee complete deletion from backups, audit logs, security records, providers or legally retained records within seven days. Some security, audit, legal, backup and transaction records may be retained where required or reasonably necessary. Production fulfillment and provider retention remain to be verified; see the Privacy Policy retention matrix.

Deleting one user’s account does not necessarily delete records belonging to a company or another authorized user.

Analytics choices

You may manage optional browser analytics through Splitt’s privacy controls. Splitt’s current design also treats GPC and DNT as requests to disable optional browser analytics.

Sale or sharing

Splitt does not sell personal information or share it for cross-context behavioral advertising.

Authorized agents

If an authorized agent submits a request, we may require proof of the agent’s authority and direct identity verification from the user.

Response timing

We will respond within the period required by applicable law when a legal deadline applies. We do not promise a universal response deadline in this notice.

Appeals or complaints

If you believe a request was handled incorrectly, reply to the response or email support@splittai.app with the subject line “Splitt Privacy Review.”

Splitt is a product operated by Retractability Bicycles LLC.

Contact support@splittai.app. For privacy requests, use the subject “Splitt Privacy Request”. Do not send passwords or authentication tokens.