Acceptable Use Policy
- Current operator:
- Retractability Bicycles LLC
- Principal location:
- Glendale, Arizona, United States
- Contact:
- support@splittai.app
- Effective date:
- October 22, 2026
- Last updated:
- October 22, 2026
This Acceptable Use Policy applies to the Splitt service operated by Retractability Bicycles LLC and is incorporated into the Splitt Terms of Service.
You may use Splitt only for lawful purposes and in a way that respects other users, third-party rights, and the security and integrity of the Service.
1. Prohibited unlawful and harmful use
You may not use Splitt to:
- violate any law, regulation, court order, contractual duty, or third-party right;
- facilitate fraud, deception, theft, money laundering, bribery, corruption, or evasion of legal obligations;
- threaten, harass, stalk, exploit, or endanger another person;
- promote or facilitate violence, terrorism, or unlawful weapons activity;
- create, distribute, or assist malware, ransomware, credential theft, phishing, spam, denial-of-service attacks, or other malicious activity;
- impersonate another person or misrepresent your authority or affiliation;
- evade sanctions, export controls, or other legal restrictions.
2. Unauthorized access and security abuse
You may not:
- access or attempt to access another user’s or company’s data without authorization;
- bypass, disable, interfere with, or test access controls except through an approved security-disclosure process;
- probe, scan, or test the vulnerability of the Service without prior written authorization;
- circumvent rate limits, quotas, plan restrictions, or technical safeguards;
- share credentials or sessions to avoid access or usage limits;
- introduce malicious code or harmful files;
- interfere with the operation of the Service or another user’s use of it.
3. Scraping, reverse engineering, and automated extraction
Unless applicable law expressly permits the activity despite this restriction, you may not:
- scrape or systematically extract Splitt interfaces, content, data, or outputs;
- reverse engineer, decompile, disassemble, or attempt to derive nonpublic source code;
- use automated means to access Splitt other than approved interfaces;
- copy or map nonpublic product behavior to build a competing service;
- extract model behavior, prompts, policies, or nonpublic system logic;
- use Splitt output to train or improve a competing model or service without written permission.
4. User content and third-party rights
You may upload or submit content only if you have the right and authority to do so.
You may not submit content that:
- infringes copyright, trademark, patent, trade secret, privacy, publicity, or other rights;
- contains confidential information you are not authorized to disclose;
- contains personal data you are not authorized to process;
- contains unlawful, defamatory, fraudulent, or deceptive material;
- includes malware or intentionally harmful instructions;
- violates a contract or duty of confidence.
5. Regulated, professional, and high-impact use
Splitt is not a licensed professional-services provider.
You may not use Splitt as the sole or authoritative basis for:
- legal advice or legal representation;
- tax or accounting advice;
- investment advice or regulated financial services;
- medical diagnosis or treatment;
- credit, lending, employment, housing, insurance, education-admission, or other high-impact eligibility decisions;
- safety-critical engineering or emergency response.
You remain responsible for obtaining qualified advice and making final decisions.
6. AI output and public use
You must review and verify AI output before use.
You may not:
- represent AI output as verified, guaranteed, professionally approved, or endorsed by Splitt;
- resell or republish output as a standalone product or competing service without written permission;
- publish output that violates law or third-party rights;
- remove source or warning information in a misleading way;
- use output to deceive customers, investors, employees, regulators, or the public.
7. Spam and communications abuse
You may not use Splitt to:
- send unsolicited bulk messages;
- generate deceptive subject lines or sender identities;
- harvest contact information;
- evade unsubscribe requests;
- facilitate phishing or fraudulent outreach;
- violate CAN-SPAM or other applicable communications law.
8. Excessive or abusive use
You may not use the Service in a way that:
- creates an unreasonable or disproportionate load;
- repeatedly triggers expensive operations without a legitimate purpose;
- abuses trial, Free, plan, or quota limits;
- uses multiple accounts or companies to evade restrictions;
- interferes with other users or service availability.
9. Enforcement
We may investigate suspected violations and take reasonable action, including:
- warning the user;
- limiting or suspending features;
- rejecting or removing harmful content;
- suspending or terminating access;
- preserving evidence;
- reporting unlawful activity where legally required or appropriate.
We will consider context, severity, risk, and repeat behavior. Immediate action may be taken when necessary to protect users, data, or the Service.
10. Reporting violations
Report suspected abuse to support@splittai.app with the subject line “Splitt Abuse Report.”
Do not include passwords, tokens, or unnecessary sensitive information.
Splitt is a product operated by Retractability Bicycles LLC.
Contact support@splittai.app. For privacy requests, use the subject “Splitt Privacy Request”. Do not send passwords or authentication tokens.